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master's thesis
Sustav masovnog opsluživanja vozila na naplatnim postajama
Rijeka: University of Rijeka, Faculty of Maritime Studies, Rijeka, 2015. urn:nbn:hr:187:138383
Mamula, Karmen
University of Rijeka
Faculty of Maritime Studies
Department of Logistics and Management

Cite this document

Mamula, K. (2015). Sustav masovnog opsluživanja vozila na naplatnim postajama (Master's thesis). Rijeka: University of Rijeka, Faculty of Maritime Studies. Retrieved from https://urn.nsk.hr/urn:nbn:hr:187:138383

Mamula, Karmen. "Sustav masovnog opsluživanja vozila na naplatnim postajama." Master's thesis, University of Rijeka, Faculty of Maritime Studies, 2015. https://urn.nsk.hr/urn:nbn:hr:187:138383

Mamula, Karmen. "Sustav masovnog opsluživanja vozila na naplatnim postajama." Master's thesis, University of Rijeka, Faculty of Maritime Studies, 2015. https://urn.nsk.hr/urn:nbn:hr:187:138383

Mamula, K. (2015). 'Sustav masovnog opsluživanja vozila na naplatnim postajama', Master's thesis, University of Rijeka, Faculty of Maritime Studies, accessed 17 February 2025, https://urn.nsk.hr/urn:nbn:hr:187:138383

Mamula K. Sustav masovnog opsluživanja vozila na naplatnim postajama [Master's thesis]. Rijeka: University of Rijeka, Faculty of Maritime Studies; 2015 [cited 2025 February 17] Available at: https://urn.nsk.hr/urn:nbn:hr:187:138383

K. Mamula, "Sustav masovnog opsluživanja vozila na naplatnim postajama", Master's thesis, University of Rijeka, Faculty of Maritime Studies, Rijeka, 2015. Available at: https://urn.nsk.hr/urn:nbn:hr:187:138383

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Metadata
TitleSustav masovnog opsluživanja vozila na naplatnim postajama
Title (english)QUEUING THEORY ON TOLL COLLECTION SYSTEM
AuthorKarmen Mamula
MentorSvjetlana Hess (mentor)
Committee memberAna Perić Hadžić (predsjednik povjerenstva)
Committee memberEdvard Tijan (član povjerenstva)
GranterUniversity of Rijeka
Faculty of Maritime Studies
(Department of Logistics and Management)
Rijeka
Defense date and country2015-09-17, Croatia
Scientific / art field,
discipline and subdiscipline		TECHNICAL SCIENCES
Traffic and Transport Technology
Intelligent Transport Systems and Logistics
Abstract
Sustav naplate cestarine se promatra kao sustav masovnog opsluživanja kod kojeg se primjenom teorije redova čekanja određuje optimalan broj naplatnih mjesta. Posljedica neadekvatno raspoređenog kapaciteta opslužnih mjesta dovodi do čekanja vozila na uslugu što se direktno odražava na kvalitetu usluge dok se u slučaju predimenzioniranja kapaciteta smanjuje iskoristivost sustava i povećavaju troškovi. Primjenom teorije redova čekanja analiziran je sustav naplate cestarine naplatne postaje most Krk na godišnjoj razini. Značajna sezonska oscilacija u broju pristiglih vozila na promatranu naplatnu postaju potvrđuje da najveći utjecaj na promet ima turistička sezona u ljetnim mjesecima kada se bilježi znatan rast prometa u smjeru prema otoku Krku. Cilj primjene teorije redova čekanja na naplatnoj postaji Krčki most je odrediti odgovarajuće kapacitete kojima će se postići visok stupanj iskorištenja sustava, a vrijeme čekanja na naplatu cestarine svesti na razinu pri kojoj se ne ometa normalno odvijanje prometnog toka.
Abstract (english)
The toll system is observed as the system of massive servings which determines the optimal number of stations by using the queuing theory. The consequence of inadequate capacities of allocated service points leads to service waiting which directly reflects on the quality. On the other hand, oversizing the capacities leads to reducing the efficiency of the system and increasing the costs. The toll system Krčki most is analysed by using the queuing theory on the anual level. The significant seasonal fluctuations in the number of arriving vehicles confirms that the greatest traffic impact has the tourist season in the summer months. The purpose of the queue theory application at the toll system Most Krk is to determine the appropriate capacities for achieving the bigger level of system utilization and to adjust the service waiting to the normal level of traffic flow.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:187:138383
Study programmeTitle: Logistics and Management in Maritime Industry and Transport
Study programme type: university
Study level: graduate
Academic / professional title: magistar/magistra inženjer/inženjerka logistike i menadžmenta u pomorstvu (magistar/magistra inženjer/inženjerka logistike i menadžmenta u pomorstvu)
Type of resourceText
File originBorn digital
Access conditionsAccess restricted to students and staff of home institution
Terms of useLicence In copyright icon
RepositoryRepository of the University of Rijeka, Faculty of Maritime Studies - FMSRI Repository
Created on2016-02-29 09:43:38